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 Post subject: QS4-CPU-2 can't retrieved data from the panel to laptop...
PostPosted: Fri Nov 05, 2010 9:10 pm 

Joined: Wed Nov 03, 2010 4:47 pm
Posts: 1
hello..
I have a problem w/ the QS4-CPU-2 that i can't retrieve data from the panel using RJ11 connector or PS6 rs232 this CPU is new, and its my first time to programmed QS4-CPU-2. Because i program before are QS4-CPU-1, QS1-CPU-1 is there a big different procedure on how program this CPU???


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 Post subject: Re: QS4-CPU-2 can't retrieved data from the panel to laptop.
PostPosted: Sat Nov 06, 2010 6:53 pm 
Site Admin

Joined: Thu Dec 11, 2008 7:52 am
Posts: 614
If this is a new QS panel it may not have any database to retrieve.

QS4-CPU-1 or QS4-CPU-2, the 1 or 2 is the size of the front panel, can it hold 1 or 2 switch/led panels

no real different between the two panels


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 Post subject: Re: QS4-CPU-2 can't retrieved data from the panel to laptop.
PostPosted: Tue Nov 09, 2010 1:56 pm 

Joined: Wed Dec 24, 2008 9:44 am
Posts: 81
What version Code is in Panel? 2.5??

1-) Assuming problem is not Wrong 9 pin serial port connector. IE--You cant use your ESt3 Rj-11 9 pin connector to load quickstart.
2-) Did you try 9600 baud rate? (instead of 38300k baud)
3-) On right com port in QS software?
4-) Are you using v2.5 (not v 1.8)


Sometimes, If I cant talk to panel and I tried everything, I will load 2.5 code loader. (Even if v 2.5 is already installed.) Just to get comms rollling.


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